Internship Opportunity: Technical Coordinator – International Academy of Public Health (IAPH)

Are you organized, detail-oriented, and interested in education and training management?

EMPHNET is offering an internship opportunity within its training arm, the International Academy of Public Health (IAPH). This opportunity is ideal for fresh graduates interested in training coordination, LMS support, academic operations, and program implementation.

About the Opportunity

The Technical Coordinator Intern will support the implementation of IAPH’s training programs and academic activities. The role focuses on coordinating course launches, managing training logistics, supporting instructors and facilitators, monitoring participant progress, and ensuring smooth communication between learners and internal teams.

This internship offers hands-on exposure to how accredited public health courses and programs are implemented, managed, and finalized from planning through certification.

You will work closely with the IAPH Technical Officer, LMS Administrator, IT team, Finance, and relevant committees to support structured and high-quality training delivery.

By joining us, you will:

• Gain practical experience in training coordination within a regional public health academy.
• Learn how accredited programs are prepared, launched, and managed.
• Develop skills in LMS coordination and digital course management.
• Strengthen communication and stakeholder coordination abilities.
• Understand key academic processes including enrollment eligibility, reporting, and certification workflows.
• Build strong organizational, follow-up, and reporting skills.

The intern’s main responsibilities include:

Training Preparation and Launch

• Support the preparation of cohort calendars.
• Assist in completing Training Course/Program initiation forms.
• Coordinate course launch logistics on the IAPH website and LMS.
• Communicate with instructors to collect bios, photos, and required materials.

Course Implementation and Monitoring

• Follow up with facilitators regarding grading and participant progress.
• Monitor enrollment and eligibility (in coordination with the Technical Officer).
• Track course reach, registration, and statistics.
• Support the preparation of periodic reports for management.

Participant and Instructor Communication

• Respond to participant inquiries via email, website, or ticketing systems.
• Send LMS communications and reminders.
• Support orientation sessions and live session coordination..

Administrative and Technical Coordination

• Support promo code initiation and tracking.
• Coordinate certificate issuance and confirm fee settlement.
• Assist in resolving LMS-related administrative issues with the relevant teams.

Requirements:

• Education: Fresh graduate in Business Administration, IT, or a related field.
• Skills: Strong organizational and coordination skills, attention to detail, strong written and verbal communication skills, ability to follow processes and timelines, and excellent follow-up skills.
• Technical: Basic familiarity with Learning Management Systems (LMS), proficiency in Microsoft Office (Excel, Word, PowerPoint), ability to work with digital platforms and dashboards.
• Language: Strong command of Arabic and English.
• Personal: Organized, proactive, and eager to learn.

Internship details:

• Duration: Three months
• Location: Amman, Jordan (face-to-face)
• Note: This is an unpaid internship opportunity. 
• Deadline to Apply: March 15  

Read more about our internship program here.